483 lines
37 KiB
Markdown
483 lines
37 KiB
Markdown
# 📄 Product Requirements Document (PRD)
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# Teklifsat.com – AI-Driven Lead Generation Platform
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**Version:** 1.0
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**Date:** 2026-04-06
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**Author:** Product & Engineering
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**Status:** Draft – Awaiting Review
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---
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## 1. Executive Summary & Vision
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### Vision Statement
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> _"To become Turkey's #1 AI-driven lead generation platform by empowering 1,000 industrial companies within 6 months to scale globally via automated LinkedIn prospecting."_
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### Product Overview
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**Teklifsat.com** is a Multi-Tenant SaaS platform that automates the entire B2B ABM (Account-Based Marketing) pipeline – from LinkedIn company prospecting to AI-powered qualification and personalized multi-contact outreach – enabling Turkish industrial companies to scale into international markets (DE, EN, TR).
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### Core Value Proposition
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- **Fully automated pipeline:** Search → Enrich → Qualify → Outreach – zero manual research
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- **AI Qualification:** Intelligent lead scoring based on ICP, company profile, and enriched data
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- **Built-in Translation Engine:** Real-time translation of chat messages and dynamic content across EN/DE/TR
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- **Human-in-the-Loop (HIL):** Users retain full control over outreach before sending
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### Differentiator
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Unlike Apollo.io, Lemlist, or Instantly, Teklifsat focuses on **end-to-end AI pipeline automation** with native **multi-language support** – purpose-built for companies operating across language barriers.
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---
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## 2. Target Audience & User Personas
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### Primary Market
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Turkish industrial companies (manufacturing, export, B2B services) expanding into German-speaking and English-speaking markets.
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### User Roles
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| Role | Description | Permissions |
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| --------------------- | --------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
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| **Owner** | Company admin, creates the tenant | Full access. Manages Team Settings (ICP, Company Profile, Permissions). Can configure who may create campaigns (default: Owner only). |
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| **SDR / Team Member** | Sales representative | Views all campaigns & leads within the tenant. Can create campaigns **if Owner grants permission**. Sends outreach (HIL). Manages own LinkedIn account connection. |
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### User Stories
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#### Owner
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- _As an Owner, I want to define my company's ICP and profile once, so all campaigns use consistent qualification criteria._
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- _As an Owner, I want to control which team members can create campaigns._
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- _As an Owner, I want to see all campaign results across my organization._
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- _As an Owner, I want to upload my company logo so the platform feels branded for my organization._
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#### SDR / Team Member
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- _As an SDR, I want to review AI-qualified companies (leads) and their associated contacts before sending outreach._
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- _As an SDR, I want to chat with connected contacts in my preferred language (DE/TR/EN) with automatic translation._
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- _As an SDR, I want to see the status of connection requests (pending, accepted, no contact) for each contact._
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- _As a Team Member, I want to upload my profile picture so my colleagues can identify me easily in the dashboard._
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---
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## 3. Functional Requirements
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### 3.1 Campaign Management
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| ID | Requirement | Priority |
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| ------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------- |
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| F-CM-01 | Users can create campaigns with parameters: **Industry, City, Country, Company Size (Multiple Selection), Target Lead Count, Name** | P0 |
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| F-CM-02 | Campaign parameters are **immutable** after creation (except Name and Target Lead Count) | P0 |
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| F-CM-03 | Campaigns can be **paused** and **resumed** | P0 |
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| F-CM-04 | Campaign has two phases: **Pipeline Phase** (automated) and **Engagement Phase** (manual/HIL) | P0 |
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| F-CM-05 | Pipeline Phase auto-completes when target reached OR search results exhausted | P0 |
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| F-CM-06 | Paused campaigns are excluded from job scheduling | P0 |
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| F-CM-07 | **Strict Uniqueness:** Within a tenant, the combination of `industry + country` is the unique identifier for a campaign. Users cannot create a second campaign for the same combination; to target more leads, they must use the **Top-Up approach** (adjusting `target_leads` on the existing campaign). | P0 |
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| F-CM-08 | **Lead Adjustment:** Users can adjust `target_leads` on an existing campaign (increase or decrease). - **Increase:** The pipeline resumes automatically if it was `pipeline_completed` and the new target exceeds `current_leads`. - **Decrease:** Permitted as long as `new_target_leads >= current_leads`. If `new_target_leads` is set equal to `current_leads`, the campaign transitions to `pipeline_completed` immediately. | P0 |
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| F-CM-09 | **Quota Guard on Top-Up:** When increasing `target_leads`, the system must validate that `tenant.current_leads_this_month + (new_target - old_target)` does not exceed `tenant.monthly_quota`. If exceeded, the top-up is rejected with a clear error message. | P0 |
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| F-CM-10 | **Quota Guard on Create:** When creating a campaign, the system must validate that `tenant.current_leads_this_month + target_leads` does not exceed `tenant.monthly_quota`. | P0 |
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#### Campaign Status Model
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```
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Pipeline Phase: pending → running → paused → pipeline_completed
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↑ (resumes on lead top-up if pipeline_completed and new target > current_leads)
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Engagement Phase: ongoing (after pipeline completes, users engage with leads)
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```
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#### Quota Logic
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```
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tenant.monthly_quota = total credits available this month (e.g. 1,000)
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tenant.current_leads_this_month = SUM of current_leads across all campaigns of this tenant this month
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remaining_quota = monthly_quota - current_leads_this_month
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```
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- Quota is based on **delivered qualified companies** (`current_leads`), not ordered lead counts (`target_leads`)
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- Monthly quota resets at the start of each calendar month
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- The pipeline auto-stops when `tenant.current_leads_this_month >= monthly_quota`, even if individual campaign targets are not yet reached
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- Affected campaigns are paused with status `quota_reached` until the next month or quota upgrade
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### 3.2 Lead Pipeline (Background Jobs)
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| ID | Requirement | Priority |
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| ------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------- |
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| F-PL-01 | **Company Search:** Suche nach Unternehmen über Unipile API (LinkedIn Premium) basierend auf Branche, Standort und Firmengröße. | P0 |
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| F-PL-02 | **Company Enrichment (Global Cache):** Website-Inventur via Firecrawl `/map`. Ein AI-Agent führt das Scraping durch. Daten werden global in `leads` gespeichert. Liegt eine Anreicherung vor (< 30 Tage), wird dieser Schritt übersprungen. | P0 |
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| F-PL-03 | **Company Qualification (Tenant-Specific):** KI bewertet das Unternehmen basierend auf (globalen) Enrichment-Daten, Tenant-ICP und Firmenprofil. Dieser Schritt ist IMMER tenantspezifisch. **Billable Event:** Sobald qualifiziert, wird 1 Credit abgezogen. | P0 |
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| F-PL-04 | **People Search (Conditional):** Nur für **qualifizierte** Unternehmen wird eine Suche nach Personen (Contacts) gestartet (Senioritäts-Level: CXO, Director, etc.). Ein Lead (Company) kann mehrere Kontakte haben. | P0 |
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| F-PL-05 | **Outreach Strategy Generation:** Automatische Erstellung der personalisierten Outreach-Strategie/Template für das Unternehmen (mit Platzhaltern für Kontaktnamen). | P0 |
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| F-PL-06 | Pipeline runs in **batches** (5–10 companies per run), loops until target reached. | P0 |
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| F-PL-07 | Companies (Leads) are **deduplicated globally** by their LinkedIn Company URL. General enrichment data is shared across all tenants to save costs. | P0 |
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| F-PL-08 | **Qualification** and **Outreach Strategy** are strictly **campaign-specific** (stored on `campaign_leads`). Enrichment data is globally shared but can be refreshed if TTL expired. | P0 |
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### 3.3 LinkedIn Engagement (V2)
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| ID | Requirement | Priority |
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| ------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------- |
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| F-LE-01 | Send **connection request** with name-personalized outreach message via Unipile API (triggered by user click – HIL). | P1 |
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| F-LE-02 | Track connection status per **Contact** via Unipile webhooks: `pending → accepted → no_contact`. | P1 |
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| F-LE-03 | If no response after **3 weeks**: retry connection request once. Still no response → mark contact as `no_contact`. SDR can then try the **next contact** in the same company. | P1 |
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| F-LE-04 | After connection accepted: enable **chat messaging** with the specific contact. | P1 |
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| F-LE-05 | **Inbox View:** Display LinkedIn conversations per contact. | P1 |
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| F-LE-06 | Track outreach performance (open rates, response rates) per company and per SDR. | P1 |
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| F-LE-07 | **Claim Logic:** A contact is marked as `claimed_by_id` when an SDR starts the engagement. | P1 |
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### 3.4 Translation Layer (V2)
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| ID | Requirement | Priority |
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| ------- | ----------------------------------------------------------------------------------------------------------------------------------------- | -------- |
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| F-TL-01 | **i18n:** Static UI elements in EN, DE, TR | P1 |
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| F-TL-02 | **Dynamic Content Translation:** Company and contact data, enrichment results, outreach messages translated to user's preferred language | P1 |
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| F-TL-03 | **Outreach Language:** Outreach messages generated/translated into contact's language (detected from LinkedIn profile) | P1 |
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| F-TL-04 | **Chat Translation:** Incoming messages translated to user's language. Outgoing messages translated to contact's language before sending. | P1 |
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### 3.5 Team & Tenant Settings
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| ID | Requirement | Priority |
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| ------- | --------------------------------------------------------------------------------------------------------- | -------- |
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| F-TS-01 | **ICP Definition:** Owner defines Ideal Customer Profile per tenant (used for AI qualification) | P0 |
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| F-TS-02 | **Company Profile:** Owner defines own company's products/services (used for AI qualification + outreach) | P0 |
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| F-TS-03 | **Permissions:** Owner configures who can create campaigns (default: Owner only) | P0 |
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| F-TS-04 | **Team Management:** Invite/remove team members (existing feature) | P0 |
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| F-TS-05 | **Organization Branding:** Ability to upload an organization image (Company Logo). | P1 |
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### 3.6 User Settings
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| ID | Requirement | Priority |
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| ------- | ---------------------------------------------------------------------------------- | -------- |
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| F-US-01 | User selects preferred language (EN/DE/TR) | P0 |
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| F-US-02 | User connects LinkedIn account via Unipile (existing feature) | P0 |
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| F-US-03 | **Profile Picture:** Ability for team members to upload their own profile picture. | P1 |
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### 3.7 Onboarding Automation (V3)
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| ID | Requirement | Priority |
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| ------- | ---------------------------------------------------------------------------------------------------- | -------- |
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| F-OB-01 | User provides own website URL → system scrapes and auto-generates company profile via Firecrawl + AI | P2 |
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| F-OB-02 | User provides 3 customer URLs → system scrapes and auto-generates ICP via Firecrawl + AI | P2 |
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| F-OB-03 | Show progress animation during scraping ("Your profile is being created…") | P2 |
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---
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## 4. Non-Functional Requirements
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### 4.1 Rate Limiting & Resource Management
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#### LinkedIn / Unipile (User-Owned Premium Business Accounts)
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All search and engagement actions are performed using the **user's own LinkedIn Premium Business account**. Platform-owned Sales Navigator accounts are no longer used.
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| Action | Premium Business Limit | Handling Strategy |
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| ------------------------------------ | ---------------------- | ----------------------------------------------------------------------------- |
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| **Search Profiles (Pipeline Phase)** | **1,000** total/query | Max 1,000 results per query. Use persistent `search_cursor` (base64). |
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| **Daily Search Limit** | **1,000** profiles/day | Unipile recommendation. **Safe Mode**: Default to 200/day. |
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| **Connection requests (with note)** | 80–100/day, ~200/week | User clicks 'Send' (HIL). Max **300 characters**. |
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| **Randomized Delays (Critical)** | Required | Spaced calls (30–120s+ delay) rather than fixed intervals to avoid detection. |
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| **Account Warmup** | Required | Start new/inactive accounts with 20% of limits, ramping up over 14 days. |
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> [!IMPORTANT]
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> **Account Safety FIRST**: Since users connect their primary business accounts, the platform enforces human-like behavior. Avoid fixed-interval polling. Use the `new_relation` webhook for status updates instead of polling the invitation list.
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#### Implementation Requirements
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| Requirement | Details |
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| ---------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
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| **Search Account** | Each campaign is assigned exactly **one** `search_account_id` (the SDR who initiated the search). This account provides the search quota. |
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| **Engagement Phase (1:N)** | While the search is tied to one account, **any** SDR in the tenant can claim a lead and use their own `linkedin_account_id` for the outreach/engagement phase. |
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| **429 / 500 / 422 Handling** | 429/500 (Rate limit) → Pause account search for 24h. 422 (Cannot resend) → Mark lead as `invitation_limit_reached`, retry next day. |
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| **Cursor Workflow** | The Inngest search loop persists the `search_cursor` to DB after every batch, enabling reliable pause/resume across sessions. |
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#### Firecrawl
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| Resource | Constraint | Handling Strategy |
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| --------------- | ------------------------- | --------------------------------------------------------------------------------------------------------- |
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| **Concurrency** | Max 2 concurrent browsers | **Semaphore pattern**: acquire/release slot via atomic DB update. Jobs wait + retry if no slot available. |
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---
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### 4.2 Scalability
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- **Linear Scaling**: Total platform capacity increases automatically as more users connect Premium accounts.
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- **Distributed Load**: Background jobs are distributed across user accounts, reducing the risk of a single "platform-wide" ban.
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---
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### 4.3 Multi-Tenancy
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- **Row Level Security (RLS)** on all tenant-scoped tables.
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- **Lead (Company) Ownership**: Companies found within a tenant are shared.
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- **Contact Ownership**: To prevent SDRs from messaging the same person, a contact is marked as `claimed_by_id` (SDR User ID) once an outreach or chat is initiated.
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---
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### 4.4 Reliability
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- **Persistent Cursors**: Inngest resume logic uses `campaigns.search_cursor` to prevent duplicate profile fetches and credit waste.
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- **Webhook-Driven**: Replaces polling for connection acceptance, reducing account activity.
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---
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## 5. Data Model
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---
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## 6. Architecture & Technology Stack
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### 6.1 Unipile Implementation Constraints
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- **User-Owned Only:** Platform Managed Service is removed. All actions are scoped to user-connected accounts.
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- **Search Logic:** Uses the standard `linkedin/companies` or `linkedin/people` search endpoint with the `search_cursor` parameter.
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- **Rate Limit Resilience:** Search accounts tracks daily fetches. If a 429/500 occurs, the account is temporarily blocked in our DB (`user.blocked_until`).
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- **Distributed Outreach:** One campaign can have multiple SDRs engaging leads, each using their own `linkedin_account_id`.
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- **Randomized Delays:** Minimum 30s-120s delay between profile fetches. Max 100 profiles total per search batch for safety.
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- **Filter: Headcount (Company Size):** Passed as an array of objects `[{"min": x, "max": y}]`.
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- **Valid Min:** 1, 11, 51, 201, 501, 1001, 5001, 10001
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- **Valid Max:** 10, 50, 200, 500, 1000, 5000, 10000
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- **Filter: Industries & Locations:** These parameters must be retrieved as IDs from the Unipile `GET /api/v1/linkedin/search/parameters` endpoint before campaign creation.
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- **Search UI Constraints:**
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- **Debounced Input:** Minimum 300ms delay/buffer on search inputs to minimize Unipile API calls.
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- **Campaign Deduplication:**
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- **Logic:** Server-side check before creation to prevent multiple campaigns with identical `industries` + `locations` + `headcount` within the same organization.
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- **Action:** If a match is found, prompt the user to use the existing campaign or confirm if they truly want a duplicate.
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### Stack
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| Layer | Technology | Purpose |
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| ------------------- | --------------------- | -------------------------------------------------------- |
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| **Frontend** | Next.js (App Router) | UI, Server Actions, API Routes |
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| **Database** | Supabase (PostgreSQL) | Data persistence, RLS, Realtime subscriptions |
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| **Background Jobs** | Inngest | Step-based workflows, retries, scheduling, rate limiting |
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| **LinkedIn API** | Unipile | Search, connection requests, messaging, webhooks |
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| **Web Scraping** | Firecrawl | Company website enrichment |
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| **AI** | LLM API (TBD) | Lead qualification, outreach generation, translation |
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| **Auth** | Supabase Auth | User authentication (existing) |
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### Architecture Diagram
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````
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┌─────────────────────────────────────────────────────┐
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│ Frontend (Next.js) │
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│ Campaign UI │ Lead Table │ Inbox │ Settings │
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└───────┬────────────────┬─────────────────┬──────────┘
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│ │ │
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▼ ▼ ▼
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┌───────────────┐ ┌───────────┐ ┌──────────────────┐
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│ API Routes │ │ Supabase │ │ Supabase │
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│ /api/\* │ │ Realtime │ │ Webhooks (Unipile│
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└───────┬───────┘ └───────────┘ │ → connection │
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│ │ status updates)│
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▼ └──────────────────┘
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┌───────────────────────────────────────┐
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│ Inngest (Job Orchestration) │
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│ │
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│ campaign/start → campaign/run (loop) │
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│ │
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│ Steps: │
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│ 1. Search (Unipile) │
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│ 2. Enrich (Firecrawl) ──► Semaphore │
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│ 3. Qualify (AI) │
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│ 4. Generate Outreach (AI) │
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│ 5. Update DB + Counters │
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│ 6. Sleep (rate limit) │
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│ 7. Re-trigger if target not met │
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└───────────────┬───────────────────────┘
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│
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▼
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┌───────────────────────────┐
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│ Supabase (PostgreSQL) │
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│ + Row Level Security │
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│ + Resource Limits │
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└───────────────────────────┘
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```
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### Key Patterns
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- **Event Recursion:** `campaign/run` processes one batch, then re-triggers itself (instead of `while(true)`)
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- **Semaphore:** Firecrawl slot acquisition via atomic DB update
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- **Circuit Breaker:** LinkedIn 429 → set `blocked_until` → all jobs auto-pause
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- **Scheduler:** Central job that checks resources before dispatching campaign runs
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---
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## 7. Frontend & UX Design System
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### 7.1 Design Philosophy & Aesthetics
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To wow the user, the platform follows a **Modern Premium Dark UI** with the following characteristics:
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- **Visual Style:** Glassmorphism (semi-transparent cards), subtle gradients (HSL-based), and consistent border radii (standardized via Tailwind variables).
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- **Typography:** Modern sans-serif (e.g., *Outfit* or *Inter*) with clear hierarchy.
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- **Interactivity:** Micro-animations for feedback (e.g., pulsing states during AI qualification, smooth transitions between list and detail views).
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- **Responsive:** Mobile-first layout, ensuring SDRs can monitor campaigns and respond to chats on the go.
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### 7.2 Core Views & UX Patterns
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#### A. Central Dashboard (Overview)
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- **At-a-Glance Stats:** Active Campaigns, Total Companies Qualified, This Month's Quota Usage.
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- **Activity Stream:** Recent activity (e.g., "SDR A connected with Director B at Company C").
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#### B. Campaign Detail View (ABM Dashboard)
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This is the core workspace where the 1:N relationship (Company:Contacts) is mastered:
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- **Level 1: The Account (Company):**
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- Represented as a Card or Table Row.
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- Includes Company Name, Domain, Industry, and an **AI-Qualification Badge** (High/Med/Low Match).
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- **AI Reasoning Card:** A dedicated UI section (side-drawer or tooltip) that answers "Why does this match?" based on the `qualification_data`.
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- **Enrichment Quick-View:** A summary of the Firecrawl results (Company USP, recent news, etc.).
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- **Level 2: The Contacts (People):**
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- Expandable list inside the Company Card.
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- Profile pictures, job titles, and **one-click outreach button**.
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- **Status Indicators:** Color-coded connection states (e.g., Green for Accepted, Yellow for Pending, Red for No Contact).
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#### C. Outreach & Engagement Cockpit
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- **Strategy Preview:** View the company-specific outreach strategy generated by the AI.
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- **Message Personalization Viewer:** Real-time preview of how placeholders ({{firstName}}) are filled before sending.
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- **Human-in-the-Loop (HIL) Action Bar:** Prominent "Send Connection Request" button.
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#### D. Real-Time Pipeline Tracker
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- **Pulse:** Live progress bar during the Search-Batch (5-10 companies). Shows: "Searching companies..." → "Enriching via Firecrawl..." → "AI Qualifying..." → "Finding People...".
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- **Visual Feedback:** No static lists during background jobs. Users see the pipeline "working" in real-time via Supabase Realtime subscriptions.
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### 7.3 Design Tokens (Mapping to `globals.css`)
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- **Primary:** Premium Teal/Blue (instead of default Indigo).
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- **Accent:** Amber for "Qualified" but not yet contacted.
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- **Neutral:** Slate/Gray for non-interactive backgrounds.
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- **Success:** Emerald for accepted connections.
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---
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## 8. Monetization
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| Model | Details |
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| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------ |
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| **Pay-per-Lead** | Users are billed per **qualified company (lead)**. |
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| **Billable Trigger** | Lead status = `qualified`. Triggered once per company per tenant across campaigns. |
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| **Non-billable** | Disqualified companies, companies still in enrichment/qualification phase, search for contacts. |
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| **Quota Model** | Each tenant has a `monthly_quota` (credits). Quota tracks `current_leads` (qualified companies), not `target_leads`. |
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| **Quota Enforcement** | Pipeline auto-stops when `current_leads_this_month >= monthly_quota`. |
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| **Quota Upgrade** | Owner can upgrade their plan to increase `monthly_quota`. |
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### Tenant Quota DB Fields
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```
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tenants:
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monthly_quota INT -- e.g. 1000 (set by plan)
|
||
current_leads_month INT -- delivered qualified leads this month (resets monthly)
|
||
quota_reset_date DATE -- date of last monthly reset
|
||
|
||
````
|
||
|
||
> [!NOTE]
|
||
> Free tier / trial details TBD. Consider offering first N leads free for onboarding conversion.
|
||
|
||
> [!IMPORTANT]
|
||
> The uniqueness constraint `(industry + country)` on active campaigns is enforced at the **application layer** (before DB insert) AND as a **partial unique index** in PostgreSQL:
|
||
>
|
||
> ```sql
|
||
> CREATE UNIQUE INDEX campaigns_industry_country_unique
|
||
> ON campaigns (tenant_id, industry, country);
|
||
> ```
|
||
|
||
---
|
||
|
||
## 9. Roadmap & Milestones
|
||
|
||
### Phase 1 – MVP (Core Pipeline & ABM Dashboard)
|
||
|
||
> **Goal:** End-to-end pipeline working. Users can create campaigns and review/engage companies and their contacts in a high-end UI.
|
||
|
||
**Backend & Infrastructure:**
|
||
|
||
- [ ] Database schema (campaigns, leads, lead_contacts) + ABM RLS
|
||
- [ ] Inngest setup + campaign/run workflow (the Step-Loop)
|
||
- [ ] Search step (Unipile Company Search)
|
||
- [ ] Enrichment step (Firecrawl + AI-Agent + Semaphore)
|
||
- [ ] Qualification & Outreach Strategy generation (AI)
|
||
- [ ] Contact Search step (Unipile People Search for qualified companies)
|
||
|
||
**Frontend & UI (Next.js):**
|
||
|
||
- [ ] Layout System (Modern Dark Navigation, Premium Design Tokens)
|
||
- [ ] Campaign Overview UI (List/Add Campaigns)
|
||
- [ ] **The "ABM Board":** Company Card list with expandable Contacts
|
||
- [ ] **AI-Match Drawer:** Showing the "Why?" (AI Reasoning) and Enrichment details
|
||
- [ ] Real-time Progress Tracking (Supabase Realtime integration)
|
||
- [ ] SDR Claim & Connection Trigger (HIL Mock/V1 Trigger)
|
||
- [ ] Organization Logo upload & display
|
||
- [ ] User Profile Picture upload & display
|
||
|
||
---
|
||
|
||
### Phase 2 – LinkedIn Engagement & Translation
|
||
|
||
> **Goal:** Users can send outreach, track connections, and chat with contacts – across languages.
|
||
|
||
- [ ] Connection request sending via Unipile (HIL – user clicks send)
|
||
- [ ] Webhook handler for connection status updates (per Contact)
|
||
- [ ] Connection retry logic (3-week timeout → retry once)
|
||
- [ ] Inbox / Chat view (Contact-centric)
|
||
- [ ] Chat translation engine (incoming/outgoing)
|
||
- [ ] i18n (Static UI: EN, DE, TR)
|
||
- [ ] Dynamic content translation (company data, enrichment results)
|
||
|
||
---
|
||
|
||
### Phase 3 – Scaling & Onboarding Automation
|
||
|
||
> **Goal:** Reduce onboarding friction, scale infrastructure.
|
||
|
||
- [ ] Auto-onboarding: Website → Company Profile (Firecrawl + AI)
|
||
- [ ] Auto-onboarding: 3 Customer URLs → ICP generation
|
||
- [ ] Multi-account LinkedIn pool (round-robin, per-account limits)
|
||
- [ ] Analytics dashboard (conversion rates, outreach performance)
|
||
- [ ] Per-tenant quotas and fair scheduling
|
||
- [ ] Billing integration (pay-per-lead tracking)
|
||
|
||
---
|
||
|
||
## 10. Risks & Mitigations
|
||
|
||
| Risk | Likelihood | Impact | Mitigation |
|
||
| ------------------------------------------------- | ---------------------------- | -------- | ------------------------------------------------------------------------------------------------ |
|
||
| LinkedIn blocks / 429 per account | High | Critical | Circuit breaker per account, `blocked_until` in DB, random call spacing, multi-account pool (V3) |
|
||
| LinkedIn 422 `cannot_resend_yet` (invitation cap) | High | High | Dedicated error handler, mark lead as `invitation_limit_reached`, retry next day |
|
||
| Outreach message >300 chars truncated | Medium | Medium | Enforce 300-char limit in AI prompt and UI |
|
||
| LinkedIn fake-account detection | Low (if using real accounts) | Critical | Policy: only real accounts allowed, gradual ramp-up for new accounts |
|
||
| Firecrawl latency (up to 5 min/lead) | Medium | Medium | Parallelization within semaphore limit (max 2), cache already-scraped domains |
|
||
| AI qualification accuracy | Medium | High | Manual override in UI, iterative ICP refinement, log qualification reasoning |
|
||
| Multi-tenant data leakage | Low | Critical | RLS on all tables, automated tests for tenant isolation |
|
||
| Unipile webhook delivery failure | Medium | Medium | Idempotent webhook handler, periodic light polling as fallback (randomized intervals) |
|
||
|
||
---
|
||
|
||
## 11. Open Questions
|
||
|
||
| # | Question | Impact |
|
||
| --- | -------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------- |
|
||
| 1 | Which LLM provider for qualification + outreach? (OpenAI, Anthropic, local?) | Cost, latency, quality |
|
||
| 2 | Free tier / trial offering details? | Onboarding conversion |
|
||
| 3 | GDPR/DSGVO compliance scope for V1? (Lead opt-out, data deletion) | Legal, EU market |
|
||
| 4 | **Resolved:** All search and engagement actions use the user's connected LinkedIn Premium account (`search_account_id`). Platform accounts are not used. | — |
|
||
| 5 | Outreach message tone/style configurable per tenant? (See Section 12) | Feature scope |
|
||
|
||
---
|
||
|
||
## 12. Future Roadmap & Feature Requests (ICE Box)
|
||
|
||
The following items were identified during architecture review and are deferred for post-MVP implementation:
|
||
|
||
| Feature | Description | Reason for Delay |
|
||
| ------------------------------ | ---------------------------------------------------------------------------------------------- | ------------------------------------------------------ |
|
||
| **Phase 0: Pre-Qualification** | Lightweight AI check (LinkedIn-only data) before expensive Firecrawl/Deep-Scraping enrichment. | Optimization for unit economics. |
|
||
| **Tone of Voice (DACH)** | Configurable "Formal (Sie)" vs "Informal (Du)" setting for outreach generation. | Critical for conversion in German B2B context. |
|
||
| **Advanced Filtering** | Add `job_title` to campaign filters. (Note: Seniority levels implemented in V1). | Requires more complex search query mapping in Unipile. |
|
||
|
||
```
|
||
|
||
```
|